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Stillno luck logging on....suggestions?

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michael scarborough 121/01/2012 15:17:20
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206 forum posts
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Hello all,
 
I am still having no luck logging on to the subscribers only portions of the website.
 
I have filled out all the forms on line and received a subscription conformation email with a number. I have stuck the number where they told me to stick it and still no joy. I have sent two emails to the subscription dept. with no response.
 
Were I not already bald, I'd be pulling out my hair.
 
Suggestions?
 
Thanks,
Michael
Robin Buckland21/01/2012 15:29:27
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Hello Michael,
 
I'll have a look and see if I can spot anything obvious. If not, I'll contact subscriptions and see what we need to do to sort this out, though I don't think we'll get an answer until Monday now.
 
Cheers
 
Robin
Ken Holland21/01/2012 16:17:55
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4714 forum posts
2553 photos
Recheck the subs number is correct in your Account Details section Michael - I remember filling in the subs number and having to go back in and re-enter it when I couldn't log in afterwards. Turned out the number hadn't saved.
michael scarborough 121/01/2012 18:08:15
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206 forum posts
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OK, guys...thanks very much for the help. Much appreciated!
 
Good crowd here.
 
Cheers from a snowy NYC,
Michael
michael scarborough 121/01/2012 21:27:15
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206 forum posts
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Ken's idea solved the problem.....although I swear the numbers were the same! But yes, I reentered them and, eureka, it seems I am now amongst y'all.......hope you don't all live to regret it.
 
Cheers from NYC,
Michael
Robin Buckland22/01/2012 09:34:16
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Hi Michael...
 
...and thanks Ken, I am glad to hear it is now sorted for you.
 
Robin

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