Can I Return Athleta to Old Navy?
If you’re an Athleta enthusiast who’s also a fan of Old Navy, you might be wondering if you can return an Athleta purchase to Old Navy. As two separate brands under the same parent company, Gap Inc., it’s reasonable to ask if the return policies overlap. In this article, we’ll delve into the details and provide a straightforward answer to this question.
What’s the Scenario?
Athleta and Old Navy are two distinct brands that cater to different markets. Athleta is a high-end athletic wear brand, targeting women who prioritize comfort, performance, and style. Old Navy, on the other hand, is a fast-fashion retailer offering affordable and trendy clothing for the entire family.
The Simple Answer: No, You Can’t Return Athleta to Old Navy
After reviewing both brands’ return policies, it’s clear that you cannot return Athleta products to Old Navy. Each brand has its own dedicated return process and policies, which are separate from each other.
Here’s a summary of each brand’s return policy:
Athleta Return Policy
- Timeframe: Athleta allows returns within 30 days of the original purchase date.
- Conditions: Items must be in original condition, with tags attached, and in original packaging.
- Restocking Fee: No restocking fee applies to most items.
- Exchanges: Athleta offers exchanges for store credit or credit towards future purchases.
Old Navy Return Policy
- Timeframe: Old Navy allows returns within 45 days of the original purchase date.
- Conditions: Items must be in resalable condition, with original tags attached, and original packaging intact.
- Restocking Fee: 15% restocking fee applies to most items.
As you can see, both brands have their own distinct return policies, with different timeframes, conditions, and restocking fees. This means you cannot return an Athleta purchase to Old Navy or vice versa.
Why the Separation?
The reason for this separation is largely due to the difference in product lines, target markets, and brand positioning. Athleta is a premium brand that focuses on high-quality athletic wear, while Old Navy is a fast-fashion retailer offering affordable and trendy clothing. Each brand has its own customer base, sales channels, and operational structure, making it impractical to have a unified return policy.
What if You Need to Return an Item?
If you need to return an Athleta purchase, you’ll need to follow the Athleta return process, which typically involves:
- Online returns: Initiate the return process through Athleta’s website, and print the return label.
- In-store returns: Take the item to an Athleta store, and show proof of purchase.
- Refund: You’ll receive a refund for the item, minus any applicable restocking fee.
Similarly, if you need to return an Old Navy purchase, you’ll follow the Old Navy return process, which typically involves:
- Online returns: Initiate the return process through Old Navy’s website, and print the return label.
- In-store returns: Take the item to an Old Navy store, and show proof of purchase.
- Refund: You’ll receive a refund for the item, minus the 15% restocking fee.
Conclusion
In conclusion, while both Athleta and Old Navy are part of the same parent company, their return policies are separate and distinct. You cannot return Athleta products to Old Navy or vice versa. If you need to return an item from either brand, you’ll need to follow the brand-specific return process.
Remember to always review the return policy before making a purchase, to ensure you’re aware of the terms and conditions. Happy shopping and returning!
