Does Old Navy Price Match Online Prices in Store?
When shopping at Old Navy, customers often ask whether the store price matches online prices. This is a crucial question, especially for those who prefer to shop in-store or have difficulty navigating online platforms. In this article, we will provide a direct answer to this question and delve into the details of Old Navy’s price matching policy.
Does Old Navy Price Match Online Prices in Store?
Yes, Old Navy does price match online prices in store. However, there are some conditions and limitations to this policy. Here are the key points to consider:
• Same Item, Same Size, Same Color: Old Navy requires that the item being price matched be the same brand, model, and color as the one sold online.
• New Items Only: Old Navy only price matches new, in-stock items sold online. They do not match prices for items that are sold out or no longer available.
• Original Online Price: The price match is based on the original online price, not the discounted price.
• Price Match Guarantee: Old Navy guarantees that if you find a lower price on an item online, they will match it in-store.
How to Price Match Online Prices in Store
If you want to price match online prices in store, follow these steps:
- Check Online Price: Check the Old Navy website to verify the price of the item you want to purchase.
- Bring Proof: Bring the online price confirmation (e.g., screenshot, printout, or website URL) to the Old Navy store where you plan to make the purchase.
- Show Sales Associate: Show the sales associate the proof of the online price and let them know you would like to price match.
- Get Price Match: The sales associate will verify the price and provide the price match discount if the online price is lower.
Exceptions and Limitations
While Old Navy does price match online prices in store, there are some exceptions and limitations to be aware of:
• Promotional Items: Old Navy does not price match promotional items, such as special deals, clearance items, or bundle offers.
• Manufacturer Closeouts: Old Navy does not price match manufacturer closeout sales or liquidation prices.
• Special Orders: Old Navy does not price match special orders or custom-made items.
• Price Matches Not Available Online: Old Navy does not offer price matches online for items purchased in-store.
Frequently Asked Questions
Here are some frequently asked questions about Old Navy’s price matching policy:
• Q: Can I price match online prices for a lower price after I’ve already purchased the item?
A: No, Old Navy does not offer price matching for items already purchased.
• Q: Can I price match online prices for items that are no longer available online?
A: No, Old Navy only price matches new, in-stock items sold online.
• Q: Can I price match online prices for items that are not available in-store?
A: No, Old Navy only price matches items that are available in-store.
Conclusion
In conclusion, Old Navy does price match online prices in store, but with some conditions and limitations. By understanding the terms and conditions of the price matching policy, customers can take advantage of this benefit and save money on their purchases. Remember to bring proof of the online price and show it to the sales associate to get the price match discount.
