Does Old Navy Price Match After Purchase?
Old Navy, a popular American clothing and accessories retailer, is known for its affordable prices and trendy fashion offerings. Many customers wonder whether Old Navy price matches after purchase, especially when they find similar items at a lower price elsewhere. In this article, we will provide a direct answer to this question and explore the details of Old Navy’s price matching policy.
Does Old Navy Price Match After Purchase?
Yes, Old Navy price matches after purchase. According to Old Navy’s website, the company offers a price match guarantee on most items sold in their stores. This means that if you purchase an item from Old Navy and find it at a lower price elsewhere, you can request a price match. However, there are some conditions and exclusions to be aware of.
What Items are Eligible for Price Matching?
Old Navy price matches most items sold in their stores, including:
- Clothing, shoes, and accessories for adults, children, and infants
- Home goods and bedding
- Toys and games
- Beauty and personal care products
However, there are some exclusions:
- Gift cards
- Final sale items
- Items sold by third-party sellers
- Items sold through Old Navy’s outlet stores
- Items sold through Old Navy’s online marketplace
How to Request a Price Match
To request a price match, you need to follow these steps:
- Purchase the item from Old Navy at the full retail price
- Find the same item at a lower price at a competitor’s store (online or in-store)
- Bring the competitor’s ad or screenshot to the Old Navy store where you made the original purchase
- Show the ad or screenshot to an Old Navy associate and ask for a price match
Price Match Conditions
Here are some conditions to keep in mind when requesting a price match:
- The competitor’s price must be available at the time of your request
- The competitor’s price must be on an identical item (same brand, model, size, color, etc.)
- The competitor’s price must be advertised in a print or online ad (no verbal quotes or private sales)
- The Old Navy store must verify the competitor’s price before making the price match
Price Match Exclusions
Here are some exclusions to be aware of when requesting a price match:
- Special orders: Old Navy does not price match special orders or items that are not regularly stocked in their stores.
- Closeout sales: Old Navy does not price match items sold during closeout sales or liquidation events.
- Misprinted prices: Old Navy does not price match items with misprinted prices.
- Competitor’s errors: Old Navy does not price match items that are advertised at an incorrect price by the competitor.
Table: Old Navy Price Match Conditions
| Condition | Details |
|---|---|
| Competitor’s price must be available at the time of request | Old Navy must verify the competitor’s price before making the price match |
| Competitor’s price must be on an identical item | Same brand, model, size, color, etc. |
| Competitor’s price must be advertised in a print or online ad | No verbal quotes or private sales |
| Old Navy store must verify the competitor’s price | Before making the price match |
Conclusion
Old Navy’s price match policy is designed to ensure that customers get the best possible prices on their purchases. By following the guidelines outlined above, you can request a price match and get the difference refunded or credited towards your purchase. Remember to check the exclusions and conditions before requesting a price match, and don’t hesitate to ask an Old Navy associate for assistance.
