Will Gas Company Relight Pilot?
As the winter months approach, gas furnaces and boilers rely on pilots to ignite the flames that warm our homes. But what happens when a pilot light goes out, and will a gas company relight it for us? In this article, we’ll explore the reasons why a pilot light may go out, the options for relighting it, and the role of a gas company in the process.
Why Does the Pilot Light Go Out?
Before we dive into whether a gas company will relight the pilot, let’s explore the common reasons why it might go out. Here are some possible explanations:
• Dirty or clogged pilot orifice: Over time, a pilot orifice can accumulate debris, dust, and other particles, restricting gas flow and preventing the pilot from igniting.
• Faulty thermocouple: The thermocouple is responsible for regulating the pilot flame’s heat. If it’s defective, the pilot may not stay lit.
• Low gas pressure: Reduced gas pressure can make it difficult for the pilot to ignite.
• Damaged or worn-out components: Age, corrosion, or wear and tear on pilot-related components can lead to malfunctions.
• Improper installation: Inadequate installation of the pilot orifice or thermocouple can lead to issues with the pilot light.
Options for Relighting the Pilot Light
Before calling a gas company, it’s worth trying to relight the pilot yourself. Here are some steps to follow:
- Turn off the gas supply: Find the shut-off valve for the gas line and switch it off. This ensures your safety while working with the pilot light.
- Wait for any gas to clear: Sometimes, gas can linger in the system after the valve is shut off. Give it a few minutes before proceeding.
- Clean the pilot orifice: Use a small, soft brush or a needle to remove any debris that may be obstructing gas flow.
- Check the thermocouple: Ensure the thermocouple is securely attached to the pilot orifice and not damaged.
- Relight the pilot: Turn the gas supply back on and try lighting the pilot again. If it doesn’t stay lit, you may need to troubleshoot further.
What Role Does a Gas Company Play?
If, after trying the above steps, the pilot light remains out, it’s a good idea to contact your gas company. Here are some scenarios where a gas company may be involved:
• Gas leak investigation: If you suspect a gas leak, the company will send a technician to investigate and repair any potential issues.
• System maintenance: The gas company may perform routine maintenance checks on your system, which could include relighting the pilot.
• Service call: If you have a service contract with your gas company, they may send a technician to fix the issue for a nominal fee.
Will Gas Company Relight Pilot for Free?
In general, gas companies will relight a pilot light free of charge if:
- It’s a normal maintenance issue: If the pilot light went out due to a routine maintenance failure, the company may be willing to relight it for free.
- You have a service contract: If you have an active service contract with the gas company, they may include pilot light relighting as part of the coverage.
- It’s a safety issue: If there’s a legitimate safety concern with the pilot light, such as a gas leak or faulty installation, the gas company may relight the pilot for free.
Charges May Apply Under Certain Circumstances
However, if the gas company determines that the pilot light went out due to:
- User error: If you or a previous homeowner failed to maintain the pilot light, the gas company may charge for relighting it.
- Pre-existing conditions: If the pilot light went out due to a pre-existing condition, such as poor installation or worn-out components, the gas company may charge for the repair.
- After-hours or weekend service: Some gas companies may charge extra for emergency or after-hours service calls.
Conclusion
When it comes to relighting a pilot light, the gas company’s involvement often depends on the circumstances. While they may relight the pilot for free under certain conditions, charges may apply if the issue is deemed to be user-error or a pre-existing condition. By understanding the possible reasons for a pilot light going out and the roles of a gas company in the process, you can take proactive steps to maintain your gas system and avoid any potential issues.
