Will Old Navy Price Adjust? A Comprehensive Guide
When it comes to shopping, who doesn’t love a good deal? Old Navy is a popular destination for bargain hunters, offering affordable fashion for the whole family. But what happens when you find an item at a lower price elsewhere? Will Old Navy price adjust?
Direct Answer: Will Old Navy Price Adjust?
Old Navy has a price match guarantee that allows customers to get a lower price on a product if they find it cheaper at a local retailer. However, there are some conditions and limitations to keep in mind.
Eligibility for Price Adjustments
To be eligible for a price adjustment at Old Navy, you must meet the following criteria:
- The item must be a current Old Navy item.
- The item must be in its original condition and packaging.
- The lower price must be found at a local retailer (i.e., not an online retailer).
- The item must be purchased within the last 14 days.
- The customer must present the original receipt and have the item in its original packaging.
Price Match Policy
Old Navy will match a lower price at a local retailer, up to 14 days after the original purchase. The price match applies to identical items, and the customer must provide evidence of the lower price. Old Navy will give a price adjustment of the difference between the two prices.
Exclusions and Limitations
Some items are excluded from Old Navy’s price match guarantee, including:
- Items purchased during a clearance sale or closeout
- Items purchased with a coupon, discount, or promo code
- Items purchased in a bundle or package
- Items purchased through online retailers
- Gift cards and gift wrapping
How to Request a Price Adjustment
To request a price adjustment at Old Navy, follow these steps:
- Check if the item is eligible for a price adjustment based on the criteria listed above.
- Provide evidence of the lower price, such as a photo of the item on a competitor’s website or a printed copy of a local retailer’s ad.
- Visit the Old Navy store where the item was purchased, accompanied by the original receipt and the item in its original packaging.
- Ask a sales associate about the price adjustment, providing the evidence of the lower price.
- Fill out a price adjustment request form, which will include the item details, price, and the difference in price.
Frequently Asked Questions
Here are some frequently asked questions about Old Navy’s price adjustment policy:
- Q: Can I get a price adjustment on a digital item, such as an e-book or music album?
- A: No, digital items are not eligible for a price adjustment.
- Q: Can I get a price adjustment on an item that was purchased in a bundle or package?
- A: No, items purchased in a bundle or package are not eligible for a price adjustment.
- Q: Can I get a price adjustment on an item that was purchased through online retailers?
- A: No, items purchased through online retailers are not eligible for a price adjustment.
Conclusion
Old Navy’s price adjustment policy is designed to ensure that customers get the best possible price on their purchases. By understanding the policy and its limitations, you can make informed decisions and take advantage of price matching opportunities. Remember to check the eligibility criteria, provide evidence of the lower price, and follow the steps to request a price adjustment to ensure a smooth and successful experience.